I could tell you horror stories about dealing with Charter’s alleged "Tech Support" for the business account at my wife’s library that would curl your toes. This puts the last nail in their corporate coffin as far as I am concerned.
It’s one thing when Google uses your search for boobs to deliver targeted ads for plastic surgeons in your area. It’s another when your ISP uses deep-packet inspection to snoop on which sites you visit and for how long, and then essentially sells that data to advertisers for super-targeted. That’s exactly what Charter is about to do, calling it an "enhanced online experience." Naturally, the program is opt-out, not opt-in, so you’ve gotta take the initiative to hang on to one last shred of privacy. And no, they’re not passing on the money they’re making off your browsing habits in the form of discounts. (Read more)
SOURCE: gizmodo
| UPDATE: I was just reminded that Charter is a Paul Allen owned company. That explains a lot. |
May 23rd, 2008 at 1:16 PM
I remember you talking about Comcast “Customer Service” Representatives sitting behind bulletproof glass and witnessed this helping one of my friends (Dave) move to his new house and cancel his old Comcast account. When I told my wife about this she didn’t believe me until she went to Comcast to get her name changed on the account.
Charter might soon have the need for the “glass curtain” protection as well if they don’t have it already.
Seems like a better way to offer an “Enhanced Wireless Experience” is by letting us see only what we ask to see, not what we don’t want to see. (It’ll never happen. Big brother always knows.)
May 24th, 2008 at 9:41 AM
Preach it, Brother!